How do I collect customer feedback without building a backend?

Your agent makes a few API calls. One creates the form (rating, category, free text). One creates a dashboard. One sets up a Slack webhook if you want notifications. Customers submit through a hosted form or your own UI. No backend code on your side.

Can I see feedback trends over time?

Yes. The dashboard has a line chart by day, week, or month. A pie chart for satisfaction distribution. A bar chart for categories. It refreshes on its own. You do not need to build any of this.

How do I connect feedback to Slack?

Your agent creates a webhook with template: 'slack' and your Slack webhook URL. Every submission gets posted to your channel. No middleware. No Zapier. But also no fancy formatting beyond what the Slack template gives you.

Sutrena is the web runtime for AI agents. Three primitives — pages, forms, dashboards — any agent creates with one API call. Framework-agnostic. Works from Claude Code, Cursor, LangGraph, CrewAI, or any HTTP client.

How do I get started with Sutrena?

POST /api/trial to get an instant API key — no signup required. Then POST /api/forms with a template ID to create a hosted form with a matching dashboard in one call.

Does Sutrena support AI agents?

Yes. Sutrena includes 48 MCP tools for Claude Code, Cursor, and any MCP client. It also provides a full REST API, OpenAPI spec, llms.txt, and agent-optimized error messages.

How much does Sutrena cost?

Free: 10 projects, 500 submissions/form, 50MB storage. Builder: $9/month for 50 projects, 5,000 submissions/form, CSV export, upsert API. Pro: $29/month for 200 projects, unlimited submissions. Scale: $79/month for unlimited everything.

Can I embed Sutrena forms on my website?

Yes. Use the 2-line embed snippet or build a custom HTML form that POSTs JSON to the submit URL. Works with Framer, Webflow, WordPress, and any HTML site.

What happens to my data after the trial expires?

Unclaimed trial data is deleted after 24 hours. Visit the claimUrl to sign in with GitHub or Google and keep your data permanently. Or upgrade to Builder, Pro, or Scale.

Does Sutrena support webhooks?

Yes. Register webhook URLs to receive form submission events with HMAC-SHA256 signatures. Supports Slack and Discord payload templates, field mapping, and automatic retry with failure tracking.

Do you know what your customers think?

A rating. A category. A comment. A dashboard that shows the patterns.

Someone has feedback. You want to hear it. But you also want to know: are things getting better or worse? Which category keeps coming up? Shipping? Product? Support? A form with a rating field, a category dropdown, and a text area is enough. A dashboard shows you the rest.

How an agent handles this: Your agent creates the feedback form via API (rating, category, comment fields). Shares the form URL with customers. Humans submit feedback. Webhook notifies your agent on each submission. Agent processes the data (stores in your DB, triggers follow-ups, updates metrics). The dashboard shows patterns in real-time.

Where does feedback go right now?

Probably everywhere

✗Email, DMs, support tickets. No single place to look.
✗Getting better or worse? You kinda feel it but do not actually know.
✗Most complaints about shipping or product? No idea without manual sorting.
✗You check feedback once a month. The urgent stuff slips by.
✗Sharing trends with the team means building a spreadsheet from scratch.

With Sutrena

✓Every response has a rating, a category, and free text. Structured.
✓Dashboard shows satisfaction over time, category breakdown, volume.
✓Slack webhook pings your team when feedback arrives.
✓Share the dashboard URL at your weekly standup. Always current.
✓CSV export when you need to dig deeper.

How your agent wires it up

Create the feedback form and dashboard

curl -X POST https://sutrena.com/api/forms \
  -H "Authorization: Bearer YOUR_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Customer Feedback",
    "fields": [
      {"name": "email", "label": "Your Email", "type": "email"},
      {"name": "satisfaction", "label": "How would you rate us?", "type": "select",
       "options": ["1 — Poor", "2 — Fair", "3 — OK", "4 — Good", "5 — Excellent"],
       "required": true},
      {"name": "category", "label": "What is this about?", "type": "select",
       "options": ["Product", "Shipping", "Support", "Pricing", "Other"]},
      {"name": "feedback", "label": "Tell us more", "type": "textarea", "required": true}
    ],
    "createDashboard": true
  }'

The dashboard gets a pie chart for satisfaction, a bar chart for categories, a line chart for volume, and a table of recent feedback. All generated from the form fields. You do not configure the charts separately.

What this costs (and what it does not do)

Starts at $9/month (Builder) with 50 projects and 5,000 submissions per form. If you get more feedback than that, Pro is $29/month with unlimited submissions, 10 webhooks, and CSV export. Typeform Business is $99/month for 10K responses. Dedicated NPS tools run $50-200/month. This is cheaper. It also does less. No email sequences. No follow-up automation. Just collection and visibility. If that is enough, this works.

View full pricing

What is Sutrena?

Sutrena is the web runtime for AI agents. Three primitives — pages, forms, and dashboards — accessible through one API. Your agent creates web artifacts, humans interact with them, and your agent gets the data back. Framework-agnostic. Works from any MCP client or HTTP client.

Get started in two API calls

1. Get a trial key (no auth, no signup)

curl -X POST https://sutrena.com/api/trial

2. Create a form + dashboard from a template

curl -X POST https://sutrena.com/api/forms \
  -H "Authorization: Bearer st_trial_xxx" \
  -H "Content-Type: application/json" \
  -d '{"templateId": "waitlist", "createDashboard": true}'

/llms.txt /api/schema /llms-full.txt /.well-known/mcp.json

Want to hear what people actually think?

Grab a trial key. Your agent creates the form, dashboard, and webhook. Takes about a minute. Then you know.

Get a key Full reference