How do I collect customer feedback without building a backend?

Your agent makes a few API calls. One creates the form (rating, category, free text). One sets up a Slack webhook for notifications. Customers submit through a hosted form or your own UI. No backend code on your side.

Can I see feedback trends over time?

Yes. Use the submissions API to query feedback over time. Export to CSV for analysis. Your agent can search and filter submissions by date range, category, or satisfaction rating.

How do I connect feedback to Slack?

Your agent creates a webhook with template: 'slack' and your Slack webhook URL. Every submission gets posted to your channel. No middleware. No Zapier. But also no fancy formatting beyond what the Slack template gives you.

Sutrena gives you forms, pages, analytics, webhooks, automations for every project — from one account. One API key replaces signing up for 3-4 services per project. Works from Claude Code, Cursor, LangGraph, CrewAI, or any HTTP client.

How do I get started with Sutrena?

POST /api/trial to get an instant API key — no signup required. Then POST /api/forms to create a hosted form, or POST /api/pages to deploy a page.

Does Sutrena support AI agents?

Yes. Sutrena includes 67 MCP tools for Claude Code, Cursor, and any MCP client. It also provides a full REST API, OpenAPI spec, llms.txt, and agent-optimized error messages.

How much does Sutrena cost?

Free: 10 projects, 100 submissions/form, 5K analytics events/mo, 20MB storage. Pro: $29/month for 100 projects, unlimited submissions, 500K events/mo, CSV export, upsert API. Scale: $99/month for unlimited everything.

Can I embed Sutrena forms on my website?

Yes. Use the 2-line embed snippet or build a custom HTML form that POSTs JSON to the submit URL. Works with Framer, Webflow, WordPress, and any HTML site.

What happens to my data after the trial expires?

Unclaimed trial data is deleted after 24 hours. Visit the claimUrl to sign in with GitHub or Google and keep your data permanently. Or upgrade to Pro or Scale.

Does Sutrena support webhooks?

Yes. Register webhook URLs to receive form submission events with HMAC-SHA256 signatures. Supports Slack and Discord payload templates, field mapping, and automatic retry with failure tracking.

Do you know what your customers think?

A rating. A category. A comment. Webhooks that notify you instantly.

Someone has feedback. You want to hear it. But you also want to know: are things getting better or worse? Which category keeps coming up? Shipping? Product? Support? A form with a rating field, a category dropdown, and a text area is enough. Webhooks and CSV export show you the rest.

How an agent handles this: Your agent creates the feedback form via API (rating, category, comment fields). Shares the form URL with customers. Humans submit feedback. An automation with condition steps handles follow-ups natively — detractors get an apology email, promoters get a thank-you, all without agent involvement. Submissions are queryable via API.

Where does feedback go right now?

Probably everywhere

✗Email, DMs, support tickets. No single place to look.
✗Getting better or worse? You kinda feel it but do not actually know.
✗Most complaints about shipping or product? No idea without manual sorting.
✗You check feedback once a month. The urgent stuff slips by.
✗Sharing trends with the team means building a spreadsheet from scratch.

With Sutrena

✓Every response has a rating, a category, and free text. Structured.
✓Submissions API shows satisfaction, category breakdown, volume. CSV export included.
✓Slack webhook pings your team when feedback arrives.
✓Export CSV for your weekly standup. Always current.
✓CSV export when you need to dig deeper.

How your agent wires it up

Create the feedback form

curl -X POST https://sutrena.com/api/forms \
  -H "Authorization: Bearer YOUR_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Customer Feedback",
    "fields": [
      {"name": "email", "label": "Your Email", "type": "email"},
      {"name": "satisfaction", "label": "How would you rate us?", "type": "select",
       "options": ["1 — Poor", "2 — Fair", "3 — OK", "4 — Good", "5 — Excellent"],
       "required": true},
      {"name": "category", "label": "What is this about?", "type": "select",
       "options": ["Product", "Shipping", "Support", "Pricing", "Other"]},
      {"name": "feedback", "label": "Tell us more", "type": "textarea", "required": true}
    ],
    "successMessage": "Thank you for your feedback!"
  }'

Add a webhook for Slack notifications. Set up an automation to route feedback by sentiment. Query submissions via API or export to CSV for analysis.

What this costs (and what it does not do)

Starts at $29/month (Pro) with 100 projects, unlimited submissions, unlimited webhooks, and CSV export. Typeform Business is $99/month for 10K responses. Dedicated NPS tools run $50-200/month. This is cheaper. It also does less. Automations can send confirmation emails, route feedback by sentiment, and alert your team when volume spikes. If you need collection, visibility, and lightweight follow-up — this works.

View full pricing

What is Sutrena?

Sutrena is the web runtime for AI agents. Forms, Pages, Analytics, Webhooks, Automations — all through 67 MCP tools and one REST API. Your agent creates web artifacts, humans interact with them, and your agent gets the data back. Use any one feature or all of them together.

Pages

Deploy HTML instantly

Forms

Collect structured data

Automations

DSL-based pipelines with 14 step types

Analytics

Privacy-first, no cookies

Webhooks

Slack, Discord, Telegram

Get started in two API calls

1. Get a trial key (no auth, no signup)

curl -X POST https://sutrena.com/api/trial

2. Create anything — a page, form, automation, or analytics site

# Create a form
curl -X POST https://sutrena.com/api/forms \
  -H "Authorization: Bearer st_trial_xxx" \
  -H "Content-Type: application/json" \
  -d '{"name": "waitlist", "fields": [{"name": "email", "label": "Email", "type": "email", "required": true}]}'

# Or deploy a page
curl -X POST https://sutrena.com/api/pages \
  -H "Authorization: Bearer st_trial_xxx" \
  -H "Content-Type: application/json" \
  -d '{"slug": "index", "title": "My Site", "html": "<h1>Live</h1>"}'

/llms.txt /api/schema /llms-full.txt /.well-known/mcp.json

Want to hear what people actually think?

Grab a trial key. Your agent creates the form and webhook. Takes about a minute. Then you know.

Get a key Full reference